How can we help?

Tap Start my visit, answer a few quick questions, and a licensed clinician picks up the conversation by text.

Common, everyday care: colds and flu, sinus and allergies, urinary infections, skin and acne, plus ongoing care like blood pressure and birth control. If you need to be seen in person, your clinician will tell you.

Not yet. Today Arcus is visits by text, with labs and pharmacies near you. Clinics come next, on the same record, so your care never starts over.

Arcus works with your insurance. Before your visit we check your eligibility and show you what your plan covers, so nothing comes as a surprise.

Yes. You see what your plan covers and what you'll owe before your visit, a lab test or a prescription.

Some plans need to approve a medication or a test before they'll cover it. We file that request for you and tell you where it stands in your thread.

The one you already use. We send your prescription there, sort out coverage and prior authorization, and text you when it's ready.

Yes. Start a visit and ask for one. Your clinician reviews it, then we send it to your pharmacy and text you when it's ready.

No. Arcus prescribes nearly every other medication, but not controlled substances like opioids or ADHD stimulants.

Your clinician orders the test during your visit. We book a lab near you, confirm your plan covers it, and put the results in your record with a note on what they mean.

Into your record, with a note from your clinician on what they mean. If something needs a follow-up, they'll text you.

Yes. Your health information is protected under HIPAA, and it's shared only with the people and services involved in your care. Read our HIPAA notice and privacy policy.

No. In a medical emergency, call 911 or go to the nearest emergency room.